Frequently asked questions
Answers to the questions we hear most often. Cannot find what you are looking for? Just ask.
Do my credits expire?
Never. Credits you purchase are yours for life, and they keep working even if you cancel your plan.
When will I be charged?
All plans are billed once a year and renew automatically. If you would rather not continue, simply cancel your subscription before the renewal date.
Are there any usage limits?
To keep the service fast and fair for everyone, we apply a few limits, such as the number of requests per minute and how long generated PDFs stay available on our servers. You will find the details in our API documentation.
How do you handle my data?
We do not store the content you send through our API — it is processed immediately. Generated PDFs are deleted automatically after a set period. Our API documentation has more details.
Which API endpoint should I use?
Use PDF Create for simple layouts with basic CSS (2 credits per request). Choose PDF Render for complex designs, modern CSS and JavaScript (3 credits per request). Not sure? Try both in our free HTML to PDF tool.
Can I try it before signing up?
Absolutely. Our online HTML to PDF converter works without an account. When you are ready, create a free account to get your API key and monthly free credits.
Do you offer refunds?
Yes. If a paid plan is not right for you, request a full refund within 14 days of purchase — no questions asked.
Still have questions?
Our team is happy to help with anything you need.